Banking on Ai

Lorikeet's founder will walk through how they built an AI support system that moves beyond searching help docs to actually executing customer requests like refunds or account changes, all within strict safety guardrails. You'll see the technical approach behind handling high-stakes actions in banking and finance, where mistakes cost real money, plus how the same system powers proactive outreach rather than just reactive support. This is useful if you're building AI features into customer-facing products or trying to figure out where AI safety matters most in your architecture.