Atlassian Service Collection and Human-Centered Service in the Age of AI

Atlassian's Service Collection launches in March, and this event gets you oriented before Team '26. The first half covers JSM Assets, Customer Service, and Rovo AI in practical terms, no heavy technical detail required. Then Peter Lee, James Zhang, and Terry Haayema cross over from Signal Not Noise to explore a sharper question: when AI makes building solutions cheaper and faster, how do you figure out which problems actually matter? It's a two-part evening mixing product roadmap with philosophical challenge, hosted at the Atlassian office with networking between sessions.